Privacy Policy
Privacy Policy
This Privacy Policy explains how Luxies (the “Site” or “we”) collects, uses, and protects your Personal Information when you visit or make a purchase from our Site.
Collecting Personal Information
When you use our Site, we collect certain information to provide a seamless shopping experience. This includes your device information, interaction with the Site, and details necessary to process your purchases. Below is a breakdown of the types of Personal Information we collect and why:
Device Information
Examples of Personal Information collected:
Browser version, IP address, time zone, cookie data, pages viewed, search terms, and Site interactions.
Purpose of collection:
To ensure the Site loads correctly for you and to analyze usage for optimization purposes.
Source of collection:
Automatically collected using cookies, log files, tags, or pixels.
Order Information
Examples of Personal Information collected:
Name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.
Purpose of collection:
To process your purchase, arrange shipping, send invoices or order confirmations, and screen for potential fraud.
Source of collection:
Collected directly from you during checkout.
Customer Support Information
Examples of Personal Information collected:
Any details you provide during your interaction with our support team.
Purpose of collection:
To respond to your inquiries and provide support.
Minors
Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its deletion.
Sharing Personal Information
We may share your Personal Information with third-party service providers to help us deliver our services, including:
Fulfilling orders and processing payments.
Complying with legal obligations (e.g., subpoenas or lawful requests).
Improving our Site and providing targeted advertising.
For example:
We use Google Analytics to understand how customers interact with our Site. Learn more about how Google uses your data here: Google Privacy Policy.
We may share your usage data with advertising partners through cookies or similar technologies.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For example:
Sharing information about your purchases and Site interactions with our advertising partners.
Using cookies to track your browsing behavior and preferences.
You can opt out of targeted advertising:
Facebook: Ad Preferences
Google: Ad Settings
Bing: Personalized Ads
For more options, visit the Digital Advertising Alliance’s opt-out portal: Opt-Out.
Using Personal Information
We use your Personal Information to:
Process payments and fulfill orders.
Provide updates on new products, services, and offers.
Improve your overall shopping experience.
Lawful Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information under these lawful bases:
Your consent.
Performance of a contract (e.g., fulfilling your order).
Compliance with legal obligations.
Legitimate business interests that do not override your rights.
Retention
We retain your Personal Information for as long as necessary to provide our services or comply with legal obligations. If you wish to have your information erased, please contact us (see the "Your Rights" section below).
Your Rights
For EEA Residents (GDPR):
You have the right to:
Access your Personal Information.
Request corrections or updates to your data.
Request erasure of your data (“Right to Be Forgotten”).
To exercise these rights, contact us at support@luxies.com.
For California Residents (CCPA):
You have the right to:
Know what Personal Information we collect about you.
Request deletion of your Personal Information.
Opt-out of the sale of your Personal Information.
To exercise these rights, contact us at support@luxies.com.
Cookies
Cookies are small data files stored on your device when you visit our Site. They help us:
Remember your preferences (e.g., login details, language settings).
Track how you interact with our Site.
Types of Cookies We Use:
Necessary Cookies: Ensure the Site functions properly.
Performance Cookies: Help us analyze Site usage.
Advertising Cookies: Deliver personalized ads.
You can manage or block cookies using your browser settings. Note that blocking cookies may affect your browsing experience. For more information, visit All About Cookies.
Do Not Track
We currently do not respond to “Do Not Track” signals as there is no consistent industry standard for implementation.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this page periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@luxies.com
If you are not satisfied with our response, you can lodge a complaint with your local data protection authority.